Hotel and travel technology companies like Oyo, Yatra, Airbnb and EaseMyTrip have teamed up to create a new industry organization to help small businesses promote domestic tourism and support digital transformation, the union’s culture and tourism minister announced, Prahlad Singh Patel, at. The panel will also play a key role in bringing small players in the hospitality industry to the National Integrated Database of Hospitality Industry (NIDHI) platform.

The Confederation of Hospitality, Technology and Tourism Industry (CHATT) includes Amanpreet Bajaj, General Manager, Airbnb – India, Southeast Asia, Hong Kong and Taiwan; Nishant Pitti, Co-Founder and CEO –; Rohit Kapoor, CEO – OYO India & Southeast Asia, and Dhruv Shringi, Co-Founder and CEO –

In one statement, said Patel that CHATT will play a vital role in “the Ministry of Tourism’s efforts to make hotel and host family data available on the unified portal – NIDHI”. NIDHI, or the National Integrated Database of Hospitality Industry, is a digital platform where all accommodations such as hotels or host families can register to become part of the hospitality industry, according to the Frequently asked questions about NIDHI. It was formerly known as the hotel cloud.

Patel added, “Vaccination will help revitalize the tourism sector and we are working on a unified policy and protocol for travelers who are vaccinated against COVID-19. CHATT’s consolidated efforts will be of great benefit to SMEs, MSME hotels, homeowners and partners, and I welcome them to join the various government committees to represent the unified voice of the industry. “

On Twitter, CHATT said: “Every member will have access to all CHATT resources and benefits, including participation in year-round programs, signature business events, access to the travel technology ecosystem, including the experts and regional leads among others.”

Plans started in 2020

“The COVID-19 pandemic is having a huge impact on the tourism, hospitality and technology industries around the world. Inspired by feedback from India’s small hotels, independent hosts, and tour operators, we began last year with industry leaders like Airbnb, EaseMyTrip, and Yatra to discuss the interests and challenges of these new age entrepreneur building travel businesses across the board Tier 1 cities in India could also become an integral part of thought leadership and advocacy for the industry. The COVID-19 crisis offers a unique opportunity to work together to revitalize the industry and only get to the top from now on. ” said Oyo Rooms on their official blog.

The newly formed travel agency said many small and medium-sized businesses operating in the travel and tourism ecosystem are not receiving up-to-date information on policy changes; You only miss important developments because of the lack of access to digital innovations.

Dhruv Shringi, Co-Founder and CEO of, said: “Based on discussions with various stakeholders over the past year, CHATT was founded mainly with the idea of ​​giving small and medium-sized businesses a unified voice. In order for companies to be successful, we need partners, entrepreneurs, who will drive their business in harmony with us to take their business to the next level. CHATT’s goal is to advance the interests of our partners to coordinate with the government to benefit the entire travel and hospitality ecosystem. With CHATT we want to represent the interests of smaller companies and entrepreneurs who form the backbone of the tourism industry. “

Amanpreet Bajaj, General Manager, Airbnb – India, Southeast Asia, Hong Kong and Taiwan, said, “The adoption of technology and digital infrastructure is shaping the future for customer service industries such as travel and tourism, promoting affordability, sustainability and reach. In the context of COVID-19, improving the digitization journey has become even more important for travel companies and entrepreneurs and has the potential to affect the sector’s recovery. The Confederation of Hospitality, Technology and Tourism Industry (CHATT) is a concerted effort to promote the growth of a digital economy by engaging hospitality entrepreneurs, startups and small businesses.

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